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Support hours: Monday-Friday, 10am-5pm

Do you accept returns or exchanges?
Do you accept returns or exchanges?
Yes. We offer returns on unopened and unused products within 30 days of purchase. To start a return, please contact our support team with your order number.
Are Nuvella Beauty products safe for sensitive skin?
Are Nuvella Beauty products safe for sensitive skin?
Absolutely. All Nuvella Beauty formulations are dermatologist-developed and crafted with skin-friendly ingredients like chamomile, ginger root, and botanical extracts. Many are non-comedogenic, sulfate-free, and pH balanced to support sensitive skin.
Are your products vegan and cruelty-free?
Are your products vegan and cruelty-free?
Yes. We are proudly cruelty-free and do not test on animals. Several products are also formulated without animal-derived ingredients, though we recommend checking individual product pages for full details.
Where are Nuvella Beauty products made?
Where are Nuvella Beauty products made?
Our products are manufactured in an FDA-registered facility in the United States, using pharmaceutical-grade ingredients for purity, potency, and efficacy.
How soon can I expect to see results?
How soon can I expect to see results?
Some formulas—like the nuFIRM C Serum or nuGLOW H2O Mask—show visible results in as little as 2 weeks. Results may vary depending on skin type and consistency of use.
Can I use multiple products together?
Can I use multiple products together?
Yes. Nuvella Beauty products are designed to work synergistically. For example, our Age Reverse System pairs a cleanser, serum, and moisturizer for a balanced, effective routine.
Do you offer any bundles or starter kits?
Do you offer any bundles or starter kits?
Yes! We offer curated skincare systems like the Age Reverse and Post Procedure kits. These are ideal for building a targeted skincare regimen with clinically backed combinations.
Do you offer samples or travel sizes?
Do you offer samples or travel sizes?
Select products are available in travel sizes. At this time, samples are not available for individual order, but promotions and bundles may occasionally include them.
Can I use Nuvella Beauty during pregnancy or nursing?
Can I use Nuvella Beauty during pregnancy or nursing?
We always recommend consulting your healthcare provider. While many of our products are formulated with gentle, plant-based ingredients, every pregnancy is different.
How can I get personalized skincare recommendations?
How can I get personalized skincare recommendations?
We’re here to help! Reach out to our team for personalized suggestions based on your skin goals, or visit our website for routine-building tools and tips.