Refund Policy

We back all our products with a 30 day money back guarantee. If for any reason you are not fully satisfied, just send us the unused portion and you will receive a full refund.

To return an item(s) within 30 days of original purchase date, please email our Customer Service at hello@nuvellabeauty.com with "Refund" in the subject line Monday through Friday from 9am to 5pm EST. Please include the details of your order and the reason for the return.

Please send your package to the following return address:
Nuvella Beauty LLC,
3740 St. John's Bluff Road South
Jacksonville Florida 32224, United States